Privacy Policy

INTRODUCTION: Customer privacy is very important and taken very seriously by Payless Car Rental® ("Payless," "We," "Us," or "Our"). We are committed to protecting the personal information ("Personal Information") that you provide to us on this website (the "Site"). This notice describes our privacy policy regarding the collection, handling and distribution of your personal information.

PERMISSION: By visiting this Site, you are accepting the Privacy Policy described below. If you do not agree with the terms of this Privacy Policy, you should immediately cease the use of this Site. By accessing this website or by entering into a rental agreement with us, or with other Payless countries or our affiliates, you are giving us, other Payless countries or our affiliates permission to use, transmit and store your personal information. We may modify this Privacy Policy at any time.


Personal Information You Provide. We collect and maintain a variety of Personal Information collected through the various online inquiry forms on our Site. This Personal Information that we collect and maintain about you includes:

Your name

Your e-mail address

Your phone number

ZIP code, Address

Date of Birth

We collect customer data in two ways:

1) While making a reservation at Payless. The information you send will be kept for our records and for other Payless countries or our affiliates who need that information to provide you a rental car. This information will not be shared with any third parties or any other Payless companies.

2) When signing up for a Payless promotion or program. The information you send will only be used for Payless Car Rental promotions (and sister companies), contests, newsletters, and upcoming events/offers. We will never transmit this information to a third party without your express permission.

If, after signing up for a Payless contest or promotion, you no longer wish to participate, you may Opt-Out of all future mailings from Payless.

Secondly, you may notify us using the “Option Provision” method below, which is a non-electronic version of our Opt-Out system. You may send us a Notification of Removal letter in which, when received by Payless Cyprus, we will manually remove your personal information from our promotion database.

There is one exception to the “Option Provision” and data collection policies mentioned above . If Payless has determined or been advised that you have used our products/services in furtherance of a crime or in any criminal manner, Payless may release all information to applicable law enforcement agencies in an effort to assist in their investigations.  Payless may also use, or release to third parties, your information as a result of any breach of any agreement between you and Payless. 

You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.

Cookies. Like many websites, we use "cookies." Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized experience each time you visit. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser and clicking on the "Help" button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.

If you disable the cookies, some parts of the Site and some of the services may be more difficult or impossible to use.

Other Information. Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.


The security of your personal information is very important to us here at Payless Car Rental®. Our site uses Secure Sockets Layer (SSL) encryption for all Perks membership-related customer data and is verified by an SSL Certificate.


We may use your Personal Information to administer our business activities, which include:

Responding to your inquiries;

Providing customer service and resolving complaints;

Improving the Site and resolving any technical problems;

Communicating with you regarding the products and services offered on the Site by us, Payless Cyprus, sister companies of Payless Cyprus, and selected third parties

Complying with applicable laws or regulations

We may share your Personal Information with our affiliates, subsidiaries, contractors and franchisees as necessary to further these business activities and to serve you.

We may share Personal Information with applicable law enforcement authorities if necessary to comply with a court order, subpoena, government investigation or other legal requirement.

We may share Personal Information with third parties in the event of a sale, merger, acquisition or other corporate event.


It is your choice whether you receive emails or special offers from us or others. If you wish to change your preferences or stop receiving emails from us, you may do so at any time by updating your online profile or calling Budget Cyprus.


Our Site is targeted primarily for use by persons 21 years of age and older. We do not currently market to or create special areas for use by children. Accordingly, we do not solicit or knowingly collect Personal Information from children under the age of 13. If we discover that we have received Personal Information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will delete such information from our systems.


We want you to enjoy your Payless Car Rental® experience and your use of the Site. If you have any questions, or believe that a violation of this Privacy Policy has occurred, please contact us at



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